Question 1

How long does it take to get my tax refund after my Self Assessment?

Accepted Answer

If you're due a refund, expect it to arrive in your bank account within four weeks. If you owe tax within 35 days of submitting your Self Assessment, the refund amount will be deducted from the total owed.

Question 2

How long does the process take?

Accepted Answer

Tax Back Guys can streamline your Self Assessment, potentially completing your part in as little as 15 minutes (depending on the complexity of your return). Once you upload your documents to their online software, you can relax while their qualified accountants handle the rest.  *In rare instances, Tax Back Guys may determine your Self Assessment requires further expertise from a partner. They will always obtain your consent before involving a partner, and any additional costs will be clearly communicated.

Question 3

I think my Self Assessment is complex. Can Tax Back Guys handle it?

Accepted Answer

Tax Back Guys offers a one-time fee for their Self Assessment service, with no hidden charges. Their team of accountants is equipped to handle even intricate tax situations, ensuring a smooth and hassle-free experience for their clients. *In rare instances, Tax Back Guys may determine your Self Assessment requires further expertise from a partner. They will always obtain your consent before involving a partner, and any additional costs will be clearly communicated.

Question 4

Do I need help with my Self Assessment?

Accepted Answer

While it's not mandatory to hire an accountant for your Self Assessment, the experience of Tax Back Guys can be a valuable asset. They can help ensure accuracy and identify potential tax savings.

Question 5

What is a Self Assessment and do I need to complete one?

Accepted Answer

A Self Assessment, often called a tax return, is a system used by HMRC to determine how much Income Tax and National Insurance Contributions you owe. If you're a regular employee, your taxes are likely deducted automatically through the PAYE system each month. However, people who are self-employed or have income from other sources (like pensions or dividends) need to complete a Self Assessment to help HMRC calculate the appropriate tax amount.

Question 6

Who can Tax Back Guys help with Self Assessment?

Accepted Answer

Tax Back Guys can assist anyone whose income isn't "taxed at source," including:
 • Contractors
 • Construction workers (CIS)
 • E-commerce
 • First-time filers
 • Freelancers
 • Investors
 • Landlords
 • PAYE (over £100k)
 • Self employed
 • Sole traders

Question 7

Why might you be due a tax refund with Tax Back Guys?

Accepted Answer

There are two main reasons you could be eligible for a tax refund:
Tax Code Errors: HMRC might have assigned you an incorrect tax code in the past four years. This can happen for various reasons.
Unclaimed Tax Allowances: You may have been unaware of tax allowances you were entitled to claim, leading to overpaying taxes. Since you couldn't have requested these allowances with the wrong tax code, you ended up paying more than necessary.
The good news is you can still claim your money back! Tax Back Guys can help you navigate the process and potentially recover overpaid taxes from the past four years.
Don't leave your money with HMRC! Without professional guidance, it can be challenging to identify mistakes or missed allowances on your own. Additionally, there's a deadline to claim your refund; missing it means losing out on that money.
Tax Back Guys can help ensure you receive any tax refund you're entitled to.

Question 8

What if I’m not eligible for a tax refund?

Accepted Answer

Once we’ve finished your review, we’ll write and tell you we’ve finished and that everything appears to be OK.

Question 9

How will I know if I’ve been successfully paid my tax refund?

Accepted Answer

You’ll get a letter directly from HMRC telling you how much you’re getting. They’ll also tell you they’re sending the refund to “your agent”. It will show your agent as PTS or Tax Back Guys which is us. We will transfer the money you are owed directly to your bank account.

Question 10

Can I make a tax refund claim if I’m retired?

Accepted Answer

If you’ve received more than one pension, or paid tax on your pension in the last 4 years, it’s definitely worth letting us check your tax code. Simply contact us today and we can check your eligibility.

Question 11

Can I make a tax refund claim myself?

Accepted Answer

You technically can check your tax code and attempt a tax refund yourself, but it's not for the faint of heart. Here's why Tax Back Guys can be a valuable asset:

Challenges of DIY Tax:
Time & Patience: Navigating HMRC can be time-consuming, requiring significant patience to reach the right department and get accurate information.
Tax Knowledge: Understanding complex tax rules and allowances is crucial for identifying potential errors or missed deductions.
HMRC Accuracy: Studies show a concerning rate of errors in HMRC responses, especially for intricate tax situations. Verifying the information you receive can be difficult without professional expertise.
Refund Accuracy: Calculating the correct refund amount is essential. Mistakes on your end could lead to underpayment or overpayment issues with HMRC.
Hidden Debts: There's a chance contacting HMRC could uncover unknown tax liabilities. Tax Back Guys can assess the situation and negotiate on your behalf if necessary.

Benefits of Tax Back Guys:
Expertise: Our experienced team ensures accurate tax assessments and maximises potential refunds.
Efficiency: We handle the communication with HMRC, saving you valuable time and frustration.
Confidence: We verify information from HMRC and ensure you receive the correct refund.
Debt Management: We can navigate potential tax liabilities and minimise any impact on you.

Tax Back Guys only contacts HMRC when they believe you're due a refund, minimising the risk of uncovering hidden debts. We put our expertise to work for you, ensuring a smooth and successful tax claim process.

START YOUR CLAIM IN A FEW EASY STEPS. GET BACK THE MONEY YOU'RE OWED!